Service Dispatcher:
Knowles Mechanical is an established HVAC company focused on growth. We are searching for a dispatching/office admin specialist who has great organizational and prioritization skills, excellent phone skills, attention to detail, computer savvy, and proficiency with Google Suite programs. This candidate will work in supporting and offloading work from the residential services manager. Must work well in an evolving office environment and have strong customer service background along with problem solving skills.
We are hiring for both our Commercial and Residential departments. Your main responsibilities will be to schedule service, assist with office administration for our residential or commercial service and installation departments.
What we offer:
- 100% Company Paid Health Insurance
- 100% Company Paid Dental & Vision Insurance
- 401K match up to 4%
- Paid Holidays, Sick Days & Vacation
- Goal & Review Software
Job Requirements:
- Ability to learn and utilize office software
- Ability to record thorough and accurate documentation
- Great organizational skills and attention to detail
- Ability to successfully prioritize
- Ability to multitask
- Ability to be a part of the team
- Positive attitude
- Problem-solving skills
- Ability to work independently
- Great communication skills
Job duties include but are not limited to:
- Dispatching & Scheduling
- Calling customers to confirm & schedule appointments
- Coordinating with the Service Managers
- Ordering Equipment & Materials
- Assisting with in-office projects
- Keeping computer-based documentation
- Answering Phones
- Receiving Deliveries
- Reporting
- Customer outreach
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Vassalboro, ME 04989: Relocate before starting work (Required)
Work Location: In person
