If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.
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Maine Revenue Services
Compliance Division – Collections Unit
Opening Date: May 11, 2026
Closing Date: May 26, 2026
Grade / Supervisory: 23 / Supervisory
Job Class Code: 0510
Salary: $61,026.68 - $86,053.24*/Annually (*includes a 17.50% recruitment and retention stipend)
Position Number: 016303948
Location: Augusta
Telework: Partial / Hybrid telework, upon management approval, after completion of probation period. All telework must be performed in the State of Maine.
Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.
JOB DESCRITPTION:
This is administrative work in applying laws and regulations to the assessment and collection of taxes. Responsibilities include making determinations on amount and type of taxes owed and directing collection of taxes. This classification is differentiated from Tax Examiner in that it supervises Tax Examiners and it is required to handle the most difficult and complex tax compliance and determination problems. Work is performed under limited supervision.
REPRESENTATIVE TASKS:
- Plans, organizes, assigns, and oversees unit work in order to ensure an orderly and efficient work flow.
- Explains state tax laws, rules, and regulations to attorneys, Certified Public Accountants, and taxpayers in order to explain proper procedures to be used in determining tax liabilities and filing requirements.
- Answers telephone, writes letters, and gives opinions of a complex nature to the public, professionals, and legislators in order to provide requested information.
- Develops and coordinates section operations and training in order to ensure established goals and objectives are met effectively and efficiently.
- Researches, reports, and recommends changes in section procedures and practices in order to enhance operational efficiency.
- Receives, reviews, and updates non-payment files and non-filing contracts; and interviews taxpayer, obtains payment, or arranges payment plan in order to collect outstanding taxes and ensure filing of all returns.
- Reviews and discusses problem taxpayer accounts with Assistant Attorney General; submits written reports of interviews, observations, and evidence; and appears as a witness for the State in order to gather and provide information necessary for civil or criminal court cases.
- Reviews and evaluates complex reports of corporations, partnerships, and individuals in order to determine proper taxpayer compliance and correct State tax liability.
- Implements and complies with human resource laws, policies, procedures and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.
KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED:
- Knowledge of state and federal tax laws, rules, and regulations.
- Knowledge of the various forms used in tax preparation.
- Knowledge of collections techniques and procedures.
- Knowledge of confidentiality requirements of tax-related information.
- Knowledge of accounting procedures and systems.
- Knowledge of Bureau policies and procedures.
- Knowledge of the judicial process as it relates to tax compliance.
- Ability to supervise subordinate personnel.
- Ability to detect violation of tax laws.
- Ability to establish payment plans for collecting taxes.
- Ability to oversee the work of other technical and/or clerical employees.
- Ability to communicate effectively. Ability to write clearly and effectively.
- Ability to interpret and apply tax laws, rules, and regulations to varying situations.
- Ability to detect errors in tax returns.
- Ability to analyze information, reach logical conclusions, and make sound decisions.
- Ability to use applicable computer programs.
MINIMUM QUALIFICATIONS:
A Bachelors Degree from an accredited educational institution and eighteen (18) months of professional work experience in accounting, auditing, finance, or tax preparation/examination. Equivalent experience may be substituted for education on a year-for-year basis.
APPLICATION INSTRUCTIONS:
Please submit a cover letter along with a current resume.
In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes the month and year for any relevant experience listed. Your resume should include the duties and responsibilities associated with each position. Any experience that was not full-time employment should be identified as such.
CONTACT INFORMATION: For more information or questions specific to the position, please contact recruiting.ggsc@maine.gov
All job candidates applying for Maine Revenue Services’ positions will be subject to a tax clearance check. To be selected for a position, all returns must be filed, and tax liabilities must be paid in full. The results of the tax clearance check will be documented as part of the selection process. For all candidates not currently employed at Maine Revenue Services: State law requires that applicants seeking initial employment with Maine Revenue Services undergo a fingerprint based state and federal criminal history record check.
The selected candidate will be required to pass the required background checks (fingerprinting may be required) as a condition of employment.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Balance– Rest is essential. Take time for yourself using13 paid holidays, 12 days of sick leave,and3+ weeks of vacation leaveannually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage– The State of Maine pays85%-100%of employee-only premiums($11,857.68-$13,950.24annual value), depending on salary. Use this chart to find thepremium costsfor you and your family, including the percentage of dependent coverage paid by the State.
- Health Insurance Premium Credit– Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
- Dental Insurance– The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
- Retirement Plan– The State of Maine contributes 14.11% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
- Gym Membership Reimbursement– Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
- Health and Dependent Care Flexible Spending Accounts– Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
- Public Service Student Loan Forgiveness– The State of Maine is a qualified employer for this federal program. For more information, visit theFederal Student Aid office.
- Living Resources Program– Navigate challenging work and life situations with our employee assistance program.
- Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receiveforty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under theFamily and Medical Leave Act.
- Voluntary Deferred Compensation– Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your experience and passion set you apart.
If you require a paper application, please download and print one HERE
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If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.
