NEWCASTLE INN | Housekeeping Lead | Position: Part-Time, Hourly | Up to 30 hours/week
The Role
The Housekeeping Lead owns the cleanliness standard at Newcastle Inn — running turnovers, directing a small team in peak season, and making sure every room is right before a guest walks in.
This role shifts with the season. In summer, you're managing a crew. In winter, you're largely running it yourself. Both modes require the same standard — the difference is how you get there.
What the Job Actually Is
1. The Rooms
Every room at Newcastle Inn gets turned to the same standard, every time. You set what that standard is, you execute it, and you're the final check before a guest arrives.
Turnover Execution: You do the turns yourself and direct your team when you have one. The work gets done on time, to standard, without needing to be managed. You coordinate with management on the schedule and make sure rooms are ready when they need to be.
Room Inspection: You own the inspection standard and the process for making sure every room is ready before a guest arrives. Whether that's you or someone on your team doing the walk, the accountability sits with you.
Cleaning Protocols: You own the cleaning protocols at the inn — not just the individual room checklist, but the full cadence. That includes weekly, monthly, and seasonal deep clean schedules, and assigning that work out to your team. You decide what gets done, when, and by whom.
2. The Team
In summer you'll have people under you. You build the schedule, you direct the work, and you train to your standard. In winter it's mostly you — but the expectation doesn't change.
Scheduling: You set the housekeeping schedule based on check-in and check-out volume. Coverage is your responsibility — if there's a gap, you catch it before it affects a guest.
Direction: On shift, your team knows what they're doing and what you expect. You give clear direction and you hold the standard.
Training: New people learn to clean the way you clean. You train to the level of detail you'd want to see on a day you're not there.
3. Supplies
You own housekeeping supplies at the inn. Nothing runs out because you stayed ahead of it.
Inventory: You track what's on hand and what's coming up short. You order before you're out, not after.
Ordering: You manage purchasing for housekeeping supplies. You know what we use, what it costs, and when to reorder.
4. Coordination
You work closely with management on timing and communication — keeping the inn running smoothly and guests moving in without a hitch.
Turnover Timing: You know the check-in and check-out schedule and coordinate with management so turnovers happen when they need to. Flag gaps early.
Communication: If something's off — a room that needs more time, a supply issue, a standard that slipped — you say so. Management counts on you to surface problems before they become guest problems.
Who We're Looking For
High standard: You have a clear picture of what clean looks like and you don't let things slide below it. You notice what other people walk past.
Self-directed: You don't need to be told what to do each shift. You know what's on the schedule, you know what the standard is, and you get it done.
Comfortable in both modes: In summer you're leading people. In winter you're mostly on your own. You're effective either way.
Physical: This is active, physical work. Full turns, both properties, Maine seasons. That needs to be genuinely fine with you.
Reliable: Guests are arriving on a schedule. Your work has to be done before they get there. Consistency is the job.
Compensation
Hourly Rate: $30.00/hour.
Hours: Up to 30 hours per week. Hours will vary seasonally.
Shop Discount: 25% discount on all retail and apothecary items at Waterstruck.
The Reset Perk: Access to the Waterstruck thermal circuit for your own wellness and recovery.
Interested? Email hello@newcastleinn.com with your resume.
