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Purchasing Assistant

Wyman's of Maine • Milbridge, Maine, United States • $20 - $26 / hour • 2m ago

Jasper Wyman & Son Job Description

Job Title: Purchasing Assistant

Department: Purchasing

Reports To: Purchasing Manager

Position: Hourly

Job Summary:

The Purchasing Assistant position will be expected to provide basic accounting, purchasing, and administrative assistance to the company’s purchasing team. The Purchasing Assistant role will also incorporate various Customer Service responsibilities into its day to day function. The Customer Service portion of this role will interact with Wyman’s Customers by addressing and resolving inquiries. This is a small company environment, allowing access to high- level executives who are an integral part of the purchasing process as well as our overall Customer Service experience. This role is a direct support to the Purchasing Department as outlined below. The job description does not serve as all inclusive and may evolve with business needs.

Supervisory Responsibilities:

· None.

Duties/Responsibilities:

· Performs clerical duties including gathering documents and approvals for the completion of purchase orders and payables for the Purchasing Team.

· Completes document fulfillment for orders such as bill of ladings, receipts and invoices for the Purchasing Team.

· Operates office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.

· Maintains filing systems either manually or electronically.

· Prepares and distributes routine correspondence and reports following established procedures. Collects and compiles data and information to be used by manager or department professional staff.

· Elevates non-routine issues to the appropriate member.

· Provides administrative project support using various software packages to produce high quality reports, presentations, and/or other documents.

· Participates in special projects and performs additional duties as required.

· Interfaces with proprietary inventory programs.

Customer Service Duties & Abilities:

Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
Collects and enters orders for new or additional products or services.
Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.

· Performs other related duties as assigned.

Required Skills/ Abilities:

· Must have polite and professional communication skills via phone, email, and in-person.

· Excellent verbal and written communication skills.

· Excellent interpersonal and customer service skills.

· Excellent organizational skills and attention to detail.

· Excellent time management skills with a proven ability to meet deadlines.

· Ability to work both independently and as part of a team.

· Can effectively work with numbers, spreadsheets, etc.

· Experienced with MS Office Suite or related software.

· Flexible to the changing business needs of the Purchasing Department.

· Must be located in the Milbridge, Maine area and/or be willing to commute there daily.

· Must be eligible to work in the US without sponsorship, valid passport preferred.

· Must be able to maintain confidentiality with regard to all company information.

· Service-oriented and able to resolve Customer grievances.

Physical Demands

· Ability to lift up to 35 lbs.

· Prolonged periods sitting at a desk and working on a computer.

Schedule and Hours

The normal hours of this position are 8:00am – 5:00pm, Monday through Friday in the Finance Office, located at 280 Main Street, Milbridge, ME. Additional hours may be required by the demands of the position from time to time. xperienced with Microsoft Office Suite or related software.

Education an d Experience:

· High school diploma or equivalent required.

· Customer Service experience required.

· Four-year college degree preferred; equivalent experience considered.

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Occasional overnight travel to supplier / vendor facilities.

· Must be able to lift up to 15 pounds at times.

Schedule an d Hours:

The normal hours of this position are 8:00am -5:00pm Monday through Friday in the Sales office located at 7 Wyman Road Milbridge, Maine. Additional hours may be required by the demands of the position from time to time.

Job Type: Full-time

Pay: $20.00 - $26.00 per hour

Expected hours: 40 per week

Benefits: