Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
The Salesforce Solution Architect plays a key role in aligning the strategic goals and initiatives of the organization with key decisions regarding Salesforce solutions. This role analyzes the current state of business processes and technology to design and deliver the most appropriate solutions that best leverage the Salesforce platform. A Solution Architect maps key business requirements to Salesforce technical features and understands the scope, technical depth, and correct resources needed for the project. Salesforce Solution Architects guide digital transformation by aligning business and technology, defining the 'why and how' that drives solution success, selecting the right product features that maximize business value. The Salesforce Solution Architect will support and collaborate with the larger Salesforce Team on Salesforce initiatives and projects. The Solution Architect is responsible for overseeing the implementation of the project, ensuring it aligns to business requirements, leverages best practices, maximizes user-experience, and balances manageability, scalability, and security.
Job Description
Key Outcomes:
- Translates strategic and tactical business goals, initiatives and requirements into well-architected solutions that best leverage the Salesforce platform
- Demonstrates independent judgment, and takes the lead role on enterprise level projects
- Works closely with security and compliance teams and technicians to ensure Salesforce solutions meet MPHC data and access requirements
- Works closely with Technical Architects on major integrations and solutions that require code level development
- Responsible for overall data modeling design to ensure efficient and effective solutions meet or exceed business needs
- Capable of performing advanced Salesforce Configuration, creating advanced process automation and installing third party applications as needed
- Promotes Salesforce internally by giving presentations on Salesforce Applications, and future capabilities
- Establishes and maintains trust and credibility with Senior Leadership with clear communications, setting realistic deliverables and achieving results
- Stays well-informed of business operations and strategic goals in order to better serve Users on the Salesforce platform
- Responsible for reviewing upcoming Salesforce releases and giving a release overview to the larger Salesforce team.
Education/Experience
- Bachelor’s Degree or equivalent combination of relevant education and experience, required
- 7+ years consulting or CRM implementation experience, required
- Experience with an Agile methodology, required
- Participation and completion of badges in Trailhead, required
- Experience using Apex Data Loader, required
- Participation in Salesforce User Groups and/or Conferences or continual learning expected
- Experience with Person Accounts, Salesforce Government Cloud/Government Cloud Plus, Salesforce Shield a plus
Required License(s) and/or Certification(s):
- Salesforce Administrator
- One or more: Advanced Admin, Platform App Builder
- Two or more: Sales Cloud, Service Cloud, Experience Cloud
- Salesforce Certified Application Architect, Salesforce Certified Solution Architect preferred, but can be completed post hire
Skills/Knowledge/Competencies (Behaviors):
- Salesforce Evangelist within MPHC
- Is an active and engaged member of the Salesforce User Group Community
- Presentation and Professional Communication skills
- Self-motivated, detail-oriented and organized
- Excellent verbal and written communication skills
- Able to work independently and as part of a team
- Ability to work in a varied, fast paced environment
- Ability to design and implement effective Salesforce solutions
MPHC Core Competencies:
- Communication: Provides timely, concise, and audience appropriate information orally and/or in writing.
- Initiative: Proactively focuses efforts and energy on successfully attaining goals and objectives.
- Work Habits and Productivity: Able to maximize time to produce timely, quality results.
- Teamwork and Relationship with Others: Collaborates with a variety of individuals by establishing and maintaining constructive relationships.
- Customer Focus: Demonstrates commitment to meeting the expectations of internal and external customers.
We are an equal opportunity/affirmative action employer.
Do you have a question about careers at Martin’s Point Health Care? Contact us at:jobinquiries@martinspoint.org
