The Online College at Saint Joseph's College seeks an Online Admissions Counselor. Supports the OLC Department of Admissions by managing a caseload of students from initial inquiry through first enrollment; initiating new student enrollments for all OLC programs; promoting a positive new student enrollment experience and; increasing public awareness of OLC program offerings.
Manages a caseload of students from initial inquiry through first enrollment by:
- Initiating timely communication with prospective students after initial inquiry, through a series of phone, email and text communications;
- Counseling prospective students on program offerings to assist with making an appropriate program determination;
- Maintaining regular, consistent communication with applicants regarding materials needed to complete their application for admission review;
- Documenting all contacts and communications and scheduling appropriate follow-up in the database;
- Ensuring each student record and the data within it remains accurate and up-to-date.
Initiates new student enrollments for all OLC programs by:
- Advising students on appropriate course selection for first enrollment in their program;
- Reviewing financial aid and payment options with students;
- Communicating registration deadlines specific to a student’s program;
- Confirming appropriate tuition payment method before processing course enrollments.
Promotes a positive new student enrollment experience by:
- Liaising with Student Accounts, Financial Aid, Registrar, and Program Directors to help address and resolve student questions or concerns;
- Assisting with sign ups for term-specific new student orientation webinars;
- Remaining current on new program developments and requirements for consistent messaging to students.
Increases public awareness of OLC program offerings by:
- Traveling to represent the OLC at educational fairs and industry/educational partner events;
- Participating in virtual college fairs and promotional presentations.
Education and Experience:
- Bachelor’s degree required.
- Experience in college admissions and/or sales and recruitment preferred.
Knowledge, Skills, Abilities:
- Ability to work with a diverse population of prospective students and faculty
- Possess a positive attitude to foster a cohesive working environment
- Ability to perform and prioritize multiple concurrent tasks with constant interruptions, following through on all tasks to completion
- Self-motivated - capable of working independently and as a team member with a willingness to help others
- Detail-oriented, while still keeping the big picture and organizational context in perspective
- Strong critical thinking and problem solving skills
- Intermediate knowledge of computer programs including Microsoft Office applications including Word, Excel, and Sharepoint, as well as Google Platforms
- Strong oral and written communication skills, as well as a commitment to customer service
- Strong organizational and time management skills
- Ability to handle change and a fast-paced environment with a positive attitude
- Proven ability to problem solve, negotiate and develop creative solutions to meet business and employee needs
- Ability to maintain confidentiality and discretion
- Tolerates work related stress effectively and maintains self-control/professionalism
About Saint Joseph’s College of Maine
Applicants must be willing to support the mission and core values of Saint Joseph’s College of Maine.
Founded in 1912 by the Sisters of Mercy, Saint Joseph's College is Maine's only Catholic college. We offer to our 2000 on-campus and online students a unique mix of undergraduate, graduate, and non-degree programs with a strong liberal arts foundation. Our beautiful 474-acre Sebago Lake campus in Standish, Maine is located 30 minutes northwest of Portland, ME, and 2 hours North of Boston, MA. Fielding 21 intercollegiate varsity teams, the College also boasts a competitive Division III athletics program.
Additionally, the College provides certificates and undergraduate and advanced degrees for thousands more working adults who reside throughout the United States and in more than 20 other countries through an online learning program. Learn more at www.sjcme.edu.
Saint Joseph's is nationally recognized for its successful integration of community service in its classroom learning and its sustainability performance. In 2015, the College was selected by the Carnegie Foundation for the Advancement of Teaching to receive its Community Engagement Classification, highlighting the College’s focus on community service throughout its mission and daily interactions on campus and within local, regional, and global communities.
In 2022, the College earned STARS Gold rating from the Association for the Advancement of Sustainability in Higher Education (AASHE) in recognition of its campus-wide sustainability achievements. This program is the most widely recognized in the world for reporting comprehensive information related to a college’s sustainability accomplishments.
Saint Joseph’s College of Maine embraces justice, equity, diversity, and inclusion as important cornerstones for academic excellence, student success, institutional and community resilience, and as vital expressions of our Catholic identity, Mercy Charism, and Core Values. We commit ourselves to nurturing highly competent and deeply compassionate leaders ready to serve in a vulnerable world.
Recognizing the dignity of all persons, we seek to address instances of injustice both within and outside our College community from a stance of informed advocacy. In this way we fulfill our core value of community, which calls on us to demonstrate a spirit of connectedness with one another through expressions of hospitality, courtesy, inclusivity, and collaboration. Saint Joseph's College is the community that grows community, preparing whole people to a whole world. Learn more here.
Review of applications will begin immediately. Please complete our online application by clicking on Apply Now. Include your resume and cover letter, and read and sign the Pre-Employment Statement. Offers are contingent upon successfully passing a background check.
Saint Joseph’s College is an EEO employer and applications from members of underrepresented groups are encouraged to apply. We consider all qualified applicants and employees for hiring, placement, and advancement, without regard to a person’s race (including traits associated with race, including hair texture, Afro hairstyles, and protective hairstyles), color, religion, ancestry or national origin, age, genetic information, military status, sex or gender, pregnancy, sexual orientation, gender identity or expression, disabilities, familial status, protected whistleblower activity, previous assertion of workers’ compensation claim, genetic information, protected veteran status, or any other status protected by applicable law.
Specific questions may be emailed to: sjcemployment@sjcme.edu or call 207-893-7757.
Mission Statement
Saint Joseph's College of Maine, sponsored by the Sisters of Mercy and animated by the vision of Catherine McAuley, is a Catholic college in the liberal arts tradition distinguished by its welcoming community. We foster an on-going dialogue between faith and reason so as to prepare our learners to live meaningful lives that improve the world around them.
Vision Statement
In fulfillment of its mission, Saint Joseph's College of Maine will be a diverse, inclusive, and collaborative community that forms individuals who practice humility, justice, and compassion, as Jesus did, in solidarity with the marginalized.
