Ronald Cody, DMD

Title: Business Manager

Reports to: Owner

Location: Portland, ME 04103

Compensation: $80,000 - $100,000 Annual Salary Range

Overview

Ronald P. Cody DMD a dental practice located in Portland, ME dedicated to the delivery of excellent dental care in a comfortable and safe environment. We excel at high-quality adult dental care and are very active in the local community. We are currently recruiting for a full-time Business Manager.

Position Summary

The Business Manager role is critical to support the business’s next phase of maturity. This role will be the partner to the owner, Dr. Ronald Cody, to both run and scale the business. The person needs to be able to steer the business, match the heart and soul the practice is built on, and be able to balance being both a coach and functional player for all facets of the business.

Manage Business:

Grow revenue and achieve profitability goals
Manage day-to-day operations of the dental office
Oversee scheduling and Front Office Coordinator to (i.e. following week is confirmed end of prior week)
Manage and update office computer systems. Source new systems and softwares as needed for overall efficiency.
Create predictability, consistency, and stable business overall
Oversee inventory management and ordering supplies. Find ways to scale down expenses.
Balance both clinical and administrative duties
Ensure compliance with health regulations both for the practice and the facility.
Manage compliance with OSHA, state and federal regulations: ensure all insurances (i.e. malpractice, liability), licenses (doctor, employees, radiography and hygiene, etc), and employee safety are up to date.
Maintain employment records.
Meet weekly with owner to discuss necessary topics

Manage Team:

Own recruitment, hiring, management, and onboarding of staff
Be responsible for human-resource (HR) activities
Oversee organizational design and individual roles, alongside KPI metrics
Run the operating calendar and weekly meetings with the team and ensure progress towards key strategic initiatives
Hold the company/team accountable to goals and adjust when not working
Hold performance reviews for employees every 6 months

Be a Functional Player.

While operating as a coach, this position will require you to step in as player as needed
Manage high-profile patient calls and scheduling
Handle patient complaints and issues as a backup to Front Office Coordinator
Support staff as needed (i.e., appointment scheduling, collections, insurance, etc.)
Cover employees that are sick

Own Finance:

Manage all accounts receivable, financial reporting
Oversee all billing procedures. Ensure bills are paid and deposits are done.
Monthly reconciliation
Own and be responsible for payments.
Refresh and manage Quicken finance

A strong leader
Highly motivated – a self-starter with a positive attitude
Driven by a dynamic, fast-paced environment
Adaptive and flexible
Extremely organized and have high attention to detail
A representative of our team’s core values: integrity, cleanliness, courteousness, and reliability
Experienced in hiring, training, managing, and inspiring a team
Able to take, receive, and apply feedback on the go
Able to work collaboratively, both internally and externally
Strategic with big-picture thinking

Bachelor’s Degree
3+ years of business management experience and 3+ years of dental experience
Good working knowledge of dental terminology
Prior P&L responsibility
Has run and managed a business of similar scale
Proven ability to build and manage teams
Comfortable working in a small-team environment
Humble - free from egotism and arrogance. Seeks to ensure the best idea wins and chooses to put others first
Able to operate in ambiguity and provide clarity
Hard worker that pulls up sleeves and functions as a player
Strategic and critical thinker

Base Salary: $80,000 - $100,000 annual
Bonus: 20% based on achieving goals
Ability to raise salary after 6 months and 1 year if graduated performance, development, and proficiency are demonstrated
Full health insurance (Blue Cross Blue Shield)
Vacation time and 7 paid holidays
Retirement plan (after 3 years of employment)
Comprehensive dental care
Orthodontic clear aligner treatment (after 1 year of employment)

Job Type: Full-time

Pay: $41.00 - $52.00 per hour

Expected hours: 40 per week

Benefits:

Health insurance
Paid time off
Retirement plan

Schedule:

8 hour shift
No weekends

Experience:

Microsoft Office: 1 year (Preferred)
Administrative experience: 1 year (Preferred)

Ability to Commute:

Portland, ME 04103 (Preferred)

Work Location: In person

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