Maine’s First Ship seeking Visitor Services Associate (Seasonal, Part-Time)
Schedule: 18 hours/week (Thursday, Friday, Saturday 9:30am-3:30pm)
Season: June – September
Compensation: $18/hour
Position Overview The Visitor Services Associate serves as the welcoming face of the organization, providing exceptional customer service and creating a positive, engaging experience for all visitors. This role supports daily operations at the visitor center, assists with admissions and retail sales.
This is a part-time, seasonal position ideal for someone who enjoys working with the public, has an interest in history or education, and thrives in a dynamic, small-team environment.
To apply, please send résumé, letter of interest, and 3 references to info@mfship.org
Key Responsibilities
Visitor Engagement & Customer Service
Greet visitors warmly and serve as the first point of contact
Provide orientation to the site, exhibits, and daily programming
Answer questions about the organization, local area, and historical topics
Admissions & Retail Operations
Process admissions, memberships, and program registrations
Operate point-of-sale (POS) system for gift shop purchases
Maintain accurate cash handling and daily sales reconciliation
Assist with merchandising, restocking, and maintaining an attractive retail space
Site Operations
Open and close the visitor center as scheduled
Ensure spaces are clean, organized, and visitor-ready
Monitor exhibits and report any maintenance or safety concerns
Support setup and breakdown of programs and events
Program Support
Help manage visitor flow during busy periods or special events
Provide logistical support for staff and volunteers
Qualifications
Strong interpersonal and communication skills
Friendly, reliable, and professional demeanor
Ability to work independently and as part of a small team
Comfort handling money and basic technology (POS systems, tablets, etc.)
Previous customer service, retail, or hospitality experience preferred
Interest in history, museums, or education a plus
Physical Requirements
Ability to stand for extended periods
Ability to lift up to 25 lbs occasionally
Comfortable working both indoors and outdoors in varying weather conditions
Schedule & Commitment
Thursdays, Fridays, and Saturdays (approximately 6 hours per day)
Availability required for the full season (June through September), including occasional holidays or special events
What We Offer
A collaborative and mission-driven work environment
Opportunities to learn about local history and public engagement
Hands-on experience in museum and nonprofit operations
