Job Overview:
We are seeking a Service scheduler to join our team. The ideal candidate will possess strong communication skills, and have a passion for delivering exceptional customer service. Experience scheduling a plus!
Duties:
- Provide top-notch customer service via phone, email, and chat
- Scheduling service appointments for our service technicians
- Creating service tickets
- Assist customers with inquiries, concerns, and product information
- Perform data entry tasks accurately and efficiently
Requirements:
- Proven experience in customer service or related field
- Excellent communication skills
- Ability to multitask and prioritize workload effectively
- Proficiency in data entry
- Strong problem-solving skills and attention to detail
Join our team as a Scheduler/Customer Service Representative! Seacoast Security offers a competitive benefit package: Health, dental, life, accident, Short and long term disability, vision, 401k match of 20%, two weeks vacation and 8 paid holidays.
Come join a winning team!
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Flexible schedule
- On-the-job training
Shift:
Work Location: In person
