Looking for a new direction? Find yourself at Bath Savings! We're looking for motivated people who want to build their future in banking. Bath Savings' culture encourages community involvement, supports a healthy work/life balance, and provides opportunities for our staff to grow and thrive. We are committed to investing in our greatest asset -our people - through expansive benefits including tuition reimbursement, wellness program, and pension plan.
We want our customers to have an experience, not just a transaction. We want them to know that we take the greatest pride in their financial wellbeing and are so thankful that they have chosen us to trust with that endeavor. The greatest way for us to show that pride and appreciation is through the service that we provide. Providing exceptional service to all customers is the most important part of your job.
As a Telephone Receptionist, your primary responsibility is to manage incoming telephone calls while providing a positive first impression for customers. Your responsibilities will include answering and directing calls, taking messages, providing information and maintaining a professional and courteous demeanor. Additionally, as part of a regular rotation, you will warmly greet customers and visitors as they enter the Bath lobby, direct them to the appropriate person, and generally help to ensure that they have an exceptional service experience in the bank.
Requirements
· Equivalent to high school diploma
· Previous experience working as Receptionist or similar role helpful
· Exceptional communication and social skills with the ability to build strong relationships with each customer and employee interaction
· Must be team-oriented, possess a positive attitude and be able to work harmoniously with all employees
· Professional attributes including professional appearance and dependability through a commitment to punctuality and attendance
· An aptitude for accuracy with good organizational ability, attentiveness to detail and ability to handle multitasking
· Self-motivated and able to function independently
· Excellent verbal and written communication skills in English
· Reasonable proficiency in Microsoft Word and Outlook, with some knowledge of Excel.
· Capable of operating and utilizing general office equipment such as a telephone, computer, printer, and photocopier
Bath Savings is an Affirmative Action, Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard for race, religion, sex, national origin, color, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Rotating weekends
Work Location: In person
