Location: Augusta,Maine,United States
Department of Public Safety - EMS
Job Class Code: MA28
Grade: 28/Confidential
Salary: $66,206.40-$94,057.60/Annually
Location: Augusta
Opening Date: November 21, 2024
Closing Date: December 9, 2024
The position of EMS Regional Manager is assigned to the Maine Department of Public Safety, as part of the office of Maine EMS. The office of Maine EMS, in collaboration with the Maine EMS Board, is the Regulatory and Licensing Authority for the State of Maine Emergency Medical Services System. This is a new position in the department, and the position reports directly to the Director of Maine EMS. The position will work primarily in the assigned EMS Region to provide technical guidance and support to Maine EMS licensed agencies throughout one of Maines four designated EMS Regions. The position will have responsibility for drafting and implementing State EMS statutes, rules, and policies related to regional EMS agencies, quality improvement processes, and continuing education hours in collaboration with internal and external stakeholders; planning, designing, and coordinating the delivery of EMS education; coordinating and providing quality improvement and assurance feedback to local EMS agencies; working with the Regional Council to establish annual education and quality improvement and assurance goals; reporting on the progress of education and quality improvement and assurance goals; assisting in reviewing local special device requests; assisting in the development of new lines of service; inspecting EMS vehicles and agency applicant locations; participating in Maine EMS office staff meetings, trainings, and work sessions; assisting with planning, monitoring, evaluation, and implementation of regional EMS plans; and providing technical assistance to EMS providers, hospitals, and municipalities within a designated region.
Primary responsibilities include:
- Provide technical guidance and support to regional EMS Agencies
- Plan, Design and Coordinate delivery of Regional EMS Education
- Establish EMS Education and QI/QA Goals for Region
- Inspect new vehicles and review agency applications
- Monitor, evaluate and implement Regional EMS Plans
- Collaborate with EMS Regional Council, local EMS providers and Regional Hospitals to facilitate local special device requests; and assist in the development of new lines of EMS service
Skills or knowledge required:
- Knowledge of EMS Systems -Including CCT, Community Paramedic, Behavioral Health transports and hospital interfaces
- Knowledge of EMS Education and training methods
- Familiarity with MS Office Suite
- Strong Written and Oral Communication Skills
- Ability to plan, set and deliver regional EMS system metrics and deliverables
- Ability to attend weekly and monthly meetings, both remote and in person.
- Knowledge of EMS QI/QA methods and Just Culture in Healthcare
Minimum qualifications:
- Maine EMS licensed Instructor/Coordinator or obtain within 1yr of hire
- 3-5 years of EMS experience at any license level (Paramedic preferred)
- Ability to articulate understanding of key issues facing EMS industry
- 2+ yrs EMS management preferred
Contact information:
Questions about this position should be directed to Wil O’Neal Wil.oneal@maine.gov 207-616-8844
Application Instructions:
Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such.
If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
- Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
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