Location: Augusta,Maine,United States
Maine Revenue Services
Operations Processing Center
Office Specialist I
Opening Date: December 19, 2024
Closing Date: January 7, 2025
Job Class Code: 6546
Grade: 16
Salary: $18.76 – $27.03/Hourly
Position Number: 016303899
DESCRIPTION:
This is a classification in the Office & Administrative Support Job Family which provides office and administrative support to an agency, program, or operational unit requiring operation of office equipment and knowledge of office processes and diverse clerical functions. This job family is distinguished by its contributory role in meeting operational, production, and/or processing needs.This is advanced office and administrative support work providing assistance to an agency and/or the public requiring advanced office and administrative support services requiring a proficient knowledge of modern office practices and office equipment necessary to perform diverse administrative functions. Responsibilities require using independent judgment, initiative, and discretion to make determinations on varied matters.
REPRESENTATIVE TASKS: (A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned.)
- Complies with the requirements of State policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes.
- Review input/output of information from electronic information systems and develop/implement quality control standards for data input structures and output quality assurance.
- Examine motor vehicle title applications and associated documents such as liens, chain of ownership, vehicle and odometer information, and signatures to determine vehicle ownership and compliance with applicable regulations.
- Develop, post to, amend, and/or update web pages using established content and knowledge of modern office software.
- Code, compute, verify, post, reconcile, and/or update standard documents and financial transactions.
- Review, update, revise, verify, reconcile, maintain, edit, and/or adjust payroll transactions and/or personnel transactions.
- Write summary reports and trend analyses.
- Recommend operational improvements.
- Research, compile, and analyze complex information to reach a conclusion and/or make recommendations.
- Present routine factual information to individuals/groups.
- Repair, service, clean, and/or maintain issued materials.
- Determine and requisition inventory/supplies.
KNOWLEDGES, SKILLS, AND ABILITIES REQUIRED:(These are required to successfully perform the work assigned.)
- Knowledge of payroll principles, procedures, and techniques; and automated payroll systems and procedures.
- Knowledge of human resources practices and employee benefits.
- Knowledge of the principles, practices, and equipment related to quality control of data input and output.
- Knowledge of the laws and practices related to the title and ownership of motor vehicle titles.
- Ability to develop and change web pages using established content.
- Ability to verify, code, compute, and/or reconcile data on standard documents.
- Ability to conduct research, gather information, and analyze results to reach a conclusion
- Ability to oversee and maintain inventory/supplies.
- Ability to review input/output of information from electronic information systems and develop/implement quality control standards for data input structures and output quality assurance.
- Ability to examine motor vehicle title applications and associated documents such as liens, chain of ownership, vehicle and odometer information, and signatures to determine vehicle ownership.
- Ability to write clear and comprehensive reports.
- Ability to develop and recommend new work methods and administrative policies/procedures.
- Ability to understand and promote management goals as they affect day-to-day operations.
- Ability to repair, service, clean and/or maintain issued materials.
MINIMUM QUALIFICATIONS: (Entry level knowledges, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience.)
- Training, education, or experience in office and administrative support work that demonstrates
- 1) competency in applying a proficient knowledge of modern office practices to perform advanced administrative support tasks requiring specialized skills, and
- 2) the ability to use independent judgment, initiative, and discretion to make determinations on varied matters. All positions in this classification assume the qualifications of: Office Assistant I, Office Assistant II, Office Associate I and Office Associate II.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costsfor you and your family, including the percentage of dependent coverage paid by the State.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
- Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.
