Agri-Cycle, New England’s largest and fastest-growing food waste collection company, is looking to fill one full-time Dispatcher role. We pride ourselves on providing superior service for our customers while maximizing the efficiency of our operation.
The ability to communicate effectively, multitask, and handle emergencies with a level-head are all expectations of this role. Agri-Cycle is a fast-growing family business where quality work and willingness to learn are recognized & rewarded. The successful candidate will serve as a central point of contact for both internal and external communication regarding our trucking operation.
Job Responsibilities
- Answering and responding to inbound calls from company drivers
- Handling inbound and outbound customer phone calls as needed
- Manage and coordinate resources, ensuring efficient and effective responses
- Receiving and relaying information to field personnel
- Daily monitoring of all company trucking routes in multiple terminals
- Updating information systems to accurately reflect dispatched tasks
- Coordinating with operations team to perform emergency roll-off and trailer services
- Maintaining relationships with transfer stations and disposal outlets.
- Planning inbound load schedule with partner disposal facilities
- Gathering documentation of completed services and seeing-through to final billing
- Interfacing with terminal managers & office staff on day-to-day issues.
- Scheduling & coordinating deliveries and shipments of various customer supplies
- Manage records of inbound & outbound material inventory at customer sites and internal warehousing
Qualifications / Necessary Skills
- Positive attitude with a team-based mindset.
- Experience and proficiency in standard logistics software.
- Prior experience in a trucking dispatch role preferred
- Emphasis on customer service.
- Ability to think critically, multi-task & prioritize.
- Time management skills.
- Exceptional analytical thinking, problem-solving, and organizational skills
- Ability to communicate effectively with customers & employees
Agri-Cycle offers competitive wages based on experience, substantial healthcare contribution and a friendly, fast-paced work environment. Agri-Cycle also offers options for vision, dental, life, short-term disability & 401k plans. For more information about the position, please reply to this ad with a resume, phone number and/or email address.
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
