At L.L.Bean, we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe, inclusive spaces where everyone feels welcome—both here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.
L.L.Bean is currently seeking a Fulfillment Analyst to support our fulfillment operations in Freeport, Maine. In this role you will be responsible for end-to-end translation of demand into executable plans across all planning timelines, ensuring operational readiness, efficient resources utilization, and continuous improvement. Facilitate plan execution, manage changes and adapt as necessary.
Responsibilities:
- Translate corporate demand forecasts, volume projections, and business strategy into operational plans for workflow, labor, and capacity across multiple planning horizons (next day, week, season, and year(s)).
- Perform moderately complex analyses and develop actionable insights to support Fulfillment Center labor planning, scheduling, hiring, and productivity decisions, making recommendations as appropriate.
- Convert unit forecasts into labor requirements, identifying staffing needs, skill mix, scheduling strategies, and hiring plans while accounting for operational constraints and service level targets.
- Coordinate and support day-of and week-of execution of Fulfillment operations by monitoring performance, labor utilization, and workflow against plan, intervening as necessary to achieve cost, productivity, and service goals.
- Work closely with operational departments to evaluate processes, identify constraints, and recommend improvements that enable work to be performed in the most efficient and cost-effective manner.
- Develop, maintain, and enhance reports and planning tools that clearly communicate plans, targets, results, and variances to Fulfillment leadership and cross-functional partners.
- Determine appropriate data sources, metrics, and report designs to ensure information is timely, accurate, and aligned with planning and execution needs.
- Provide context and communicate business conditions, planning assumptions, and strategic decisions to the broader Fulfillment organization, enabling informed operational decision-making.
- Assist in the development, preparation, and ongoing analysis of labor and operating budgets, aligning plans with business strategy, productivity targets, and financial goals.
- Define, recommend, and implement controls to ensure the quality, integrity, and consistency of planning data, forecasts, and reporting outputs.
- Develop and apply analytical techniques, models, and forecasting methods to support workforce planning, capacity planning, and evaluation of Fulfillment strategies.
- Act as a strategic thought partner to operational leaders by providing real-time decision support, scenario analysis, and trade-off recommendations during execution.
- Serve as a liaison with IS, Maintenance, Engineering and other support teams to ensure planning systems, operational systems, data integrations, and effectively support Fulfillment operations.
- Recommend and help develop administrative procedures and standard processes for the operation of planning, scheduling, and analytical systems.
- Maintain comprehensive documentation of planning methodologies, assumptions, analytical models, and system enhancements.
- Maintain current knowledge of industry best practices, analytical techniques, workforce planning tools, and operational planning methodologies relevant to Fulfillment and supply chain operations.
- Perform additional planning, analytical, and research projects as required to support evolving business needs and strategic initiatives.
Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.
Skills and Qualifications:
- BA/BS required
- 3+ years of relevant experience required
- History of progressive analytical experience
- Demonstrated expertise in applying analytical techniques and tools and statistical modeling methods
- Excellent computer skills with the ability and desire to learn new systems
- Strong analytical and problem-solving skills
- Production and results oriented
- Attention to detail
- This positions requires occasional, but planned, weekend and off-shift work.
- Excellent oral and written communication skills
- Self-motivated and Inquisitive
If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan.
If your experience looks a little different from what we've identified and you think you'd be great at this role, we'd love to learn more about you! At L.L.Bean, we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.
