Nappi Distributors' Receptionist is responsible for providing telephone and clerical support to the Office.
Responsibilities
- Answer all incoming calls in a courteous and professional manner.
- Interact with callers according to best practices to determine the purpose of the call and routing to the correct department/employee
- Greet and register visitors, including customers, employees and guests
- Enter customer phone orders into our computer system for processing
- Provide daily mail distribution
- Assist with the production of marketing materials for our customers
- Manage supplies for office photocopiers and printers as well as ordering service visits as needed
- Assist other office staff with administrative duties including data entry, word processing, etc.
Education/Experience/Skills
- High School diploma or GED
- Excellent interpersonal and communication skills
- General MS Office and Outlook knowledge
- Ability to work between 8AM – 5PM, Monday-Friday
Physical and Mental Demands
The physical and mental demands described below are representative of those that most commonly will be encountered in this position yet are not all inclusive.
Physical and mental ability to perform the duties of this job include hearing ability sufficient to communicate efficiently and effectively with internal and external customers in person or by telephone/voice systems. This position requires sustained periods of sitting. Vision, dexterity coordination and cognitive ability sufficient to use telephone, keyboard, computer and other office systems and equipment efficiently. Cognitive, intellectual and mental ability to concentrate on details and/or perform more than one complex task at a time and to handle diverse pressures related to requests and needs of others. Cognitive and mental ability to work and communicate effectively with co-workers and all levels of personnel. Ability to work in an environment with a variety of natural and synthetic odors.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
Work Location: In person
