Guest Services - Front Desk Agent - Fairfield Inn & Suites, North Conway, NH

Lafrance Hospitality • Fryeburg, ME, US • 3w ago

Fairfield Inn & Suites in North Conway, NH is looking for a new Team Member to help bring a friendly smile to every guest, every time!

We are currently looking for a outgoing and self-motivated individual to join us as a Part-Time Front Desk Agent.

We offer a warm and inviting work environment, where friendly and supportive co workers come together. You will also have the chance to receive cross training, as well as opportunities for career growth and mentorship. As a Marriott Team member, you will also enjoy amazing discounts on hotel rooms for both you and your family to enjoy. Additionally, we have Company-wide incentives throughout the year that reward our hardworking staff.

Refer a friend once you join and earn up to $500!!!

Daily Pay - Get Paid Any Day!

If you possess a welcoming personality and have some availability on weekends, we strongly encourage you to apply for the Front Desk Agent position. This is an excellent chance to enhance your professional skills and become a valuable member of our thriving team at the Fairfield Inn & Suites.

Pay: $17 - $19 Per Hour

Schedule: Must have weekend availability, AM Shifts 7AM start time

Job Types: Part-Time

Responsibilities:

Maintain a warm, welcoming and professional demeanor while interacting with all guests
Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded
Answer the phone in a professional & helpful manner
Follow procedures on posting charges and settling guest accounts
Effectively address and resolve guest problems to increase guest satisfaction
Be knowledgeable of emergency procedures and Hotel policies
Practice punctuality for scheduled shifts

Keywords: Hotel, Hospitality, customer service, front desk agent, front desk attendant

Requirements