Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015.
Position Summary
Reporting directly to the Vice President of Sales, the US Family Health Plan Director of Growth (Sales) is responsible for leading new growth of the Martin’s Point Uniformed Services Family Health Plan (USFHP) lines of business. The Director oversees the development and effective execution of market strategies and operational plans in support of the Martin’s Point USFHP products and strategic membership growth objectives. The incumbent in this role maintains expertise in the external competitive environment, tracks key trends, and identifies needed shifts in the Martin’s Point sales strategy and activities.
Job Description
Key Outcomes:
- Leads the development and execution of a member growth strategy for the USFHP program that aligns with the organizational strategic plan and membership growth goals.
- Establishes, oversees, and develops accountability for performance metrics to ensure highly effective sales practices are delivered to potential members and the community, effective and efficient processes are in place, and all compliance standards are met.
- Oversees market-level accountability for all growth activities to deliver on membership expectations.
- Develops tactical growth plans with direct reports for the USFHP Health Plan.
- Partners with Marketing Director and direct reports to drive centers of influence strategies to identify, develop, and maintain community partnership relationships that lead to membership growth.
- Partners with network, product, and marketing leadership to develop joint growth strategies, market forecasts and marketing campaigns.
- Oversees reporting and audit mechanisms to ensure compliance with regulation requirements.
- Engages in conversations with regulatory agencies as needed.
- Provides guidance, coaching and feedback to direct reports on the department structure and performance to meet changing business needs and growth goals.
- Oversees the development and execution of training, audit, and compliance programs to ensure department activities are delivered in an accurate and efficient manner.
- Collaborates with compliance team to ensure departmental processes and procedures comply with all contractual requirements.
- Ensures sound coordination and collaboration with other areas of the organization including marketing, member engagement, product management, network management, health management, quality, informatics, and information technology.
Education/Experience
- BA/BS or equivalent experience required.
- 5 years sales leadership experience
- US Military Veteran, preferred.
- Experience leading teams across functional departments in an operational environment.
- Demonstrated sales market analysis experience.
- Experience selling, military recruiting experience, or similar relevant experience.
- Experience establishing relationships with community-based organizations to drive sales performance.
- Proven experience with identifying and executing activities that improve operational performance.
Skills/Knowledge/Competencies (Behaviors):
- Ability to lead a sales team and drive results
- Effective team builder, mentor, and coach.
- Ability to travel across the market footprint (ME, NH, VT, NY, OH, PA)
- Demonstrates an understanding of and alignment with Martin’s Point Values.
- Detail oriented with continuous attention to compliance/contractual requirements.
- Ability to obtain results by managing cross-functional teams outside your direct authority.
- Ability to work effectively with all levels of board, management, staff, consultants, and vendors.
- Ability to evaluate alternatives and make sound decisions.
- Ability to manage resources across multiple departments to ensure operational levels of performance are consistently met.
- Exceptional communication skills (oral and written).
- Ability to build and manage strong internal and external relationships.
- Ability to translate strategic objectives into specific operational activities which can be executed.
- Ability to plan, organize, and prioritize multiple activities.
- Ability to analyze data, reports, and make recommendations for improved performance.
- Ability to solve complex problems.
- Ability to effectively work on multiple activities at one time.
- Flexible, agile and a willingness to rapidly change directions with ease, while maintaining a positive attitude
We are an equal opportunity/affirmative action employer.
Do you have a question about careers at Martin’s Point Health Care? Contact us at: jobinquiries@martinspoint.org
