OverviewAre you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
The Medical Director functions to support the Director of Medical Operations to ensure consistency of clinical care delivery, clinician onboarding, as well as supporting market clinical and financial strategies and tactics as determined by the director team. As a Medical Director for the area, he/she will have responsibilities of onboarding, coaching, and ensuring that standard workflows are performed and clinical delivery is best in class. The Medical Director will provide clinical coverage, treating in centers, creating space to perform delegated Medical Director responsibilities.
BENEFITS SUMMARY:- Generous Paid Time Off Package:
- 24 days of regular paid vacation annually
- 6 days of paid holidays annually
- 6 days of paid sick time annually
- 5 days of paid CME time annually
- Training provided in our best-in-class Occupational Medicine Process Management Model
- Competitive Compensation Package:
- Annual Base Salary
- Annual Director Stipend
- Monthly RVU bonus opportunity
- Quarterly Quality Incentive Opportunity
- Medical Malpractice Coverage- Claims Based with Tail Provided
- Employee Discounts to hundred of goods and services, including but not limited to:
- automobiles, appliances, electronics, household products
- Tuition discounts for national daycare/preschool/private school chains
- Colleague discount with WinFertility - IVF and Fertility treatments, additional family planning resources
- Tickets to entertainment: live events, amusement parks etc
- Travel discounts: auto rental, hotel, airfare, etc
- + MORE!
- CME Allowance/Time
- 401(k) with Employer Match
- Medical/Vision/Prescription/Dental Plans
- Life Insurance/Disability
- $10,000.00 Colleague Referral Bonus Program
Schedule a time to speak with our recruiter: https://calendly.com/kelly_mcelroy
Responsibilities- Work environment
- 100% Outpatient
- Occupational Medicine/Workplace Health/Employee Health Focused
- Partner with On-Site Physical Therapy Department
- OnSite Digital X-ray
- Robust front & back office support team
- Collaborate with Center Operations Director & Center Physical Therapy Director
- Provide comprehensive occupational medicine services, including, but not limited to:Preventive services for local businesses: pre-employment & maintenance physical exams, surveillance testing, biometric & wellness events
- Treatment of minor injuries sustained at work & crafting return to work plans
- Urgent Care services (unrelated to the workplace) are also offered
- Utilize Allscripts Touchworks EMR
- 100% clinical outpatient environment
- Monday - Friday; 8am-5pm
- No nights or weekends required
- Physician Flexible Dress Code:
- Plain Black Scrubs
- Business Professional
Patient Care / Clinical Outcomes
- Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
- Ensures day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure.
- Monitors key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case
- Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, and Full Duty.
- Manages clinicians and support staff, and complies with APC supervisory requirements.
- Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety.
- Works with DMO to identify and implement changes to ensure continuous clinical improvement.
- Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders.
- Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations
Patient, Employer, Payer Experience
- Drives patient and client experience metrics.
- Calls and communicates to employers on all new injuries and other significant clinical changes.
- Actively participates in CLT meetings with COD and CTD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center's business.
- Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours.
- Works with DMO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
- Promotes, cultivates, and exemplifies Orange Book values for all center colleagues.
Build Teams
- Develops colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center.
- Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition.
- Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes.
Business Acumen
- Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan.
- Promotes center initiatives and work flows that are consistent with those in other centers.
- Possesses financial awareness and provides input to center budget and key business metrics
Qualifications- Preferred board certification in an ABMS or AOA recognized specialty
- Current unrestricted medical license in state of jurisdiction as required for clinical and/or business duties
- Unrestricted DEA license for state of jurisdiction
- Medical degree (MD) or Doctor of Osteopathy (DO) degree from accredited institution
Job-Related Skills/Competencies
- Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
- Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
- Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
- The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
- Agrees, supports, and commits to Concentra's core practice standards and Policies and Procedures
- Excellent communication skills including speaking, presentation, listening, telephone, negotiation, business, and medical writing skills necessary to convey information to supervisors, peers, or customers
- Demonstrate a high level of skill with interpersonal relationships and communications.
- Working knowledge of Human Resource principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Proven ability to effectively supervise other professionals
- Skilled in reviewing the clinical work of others according to professional standards and practice guidelines
- Ability to supervise, evaluate, coach, and develop staff
- Fosters a cooperative and harmonious working climate conducive to maximize employee morale and productivity
- Ability to "put patients first" and enjoys treating patientsSuperior patient/customer service and "bed side manner" skills
- Must be a team player in a multidisciplinary environment Demonstrates a value of all contributions to product and outcome
- Displays a professional, approachable, and selfless demeanor (no arrogance) at all times both to external and internal clients
- Ability to display high degree of inspiration for team members to retain focus of providing highest levels of customer satisfaction
- Willingness to learn and continuously improve, to be audited, observed, and reviewed; is positively responsive to feedback
Additional Data- Generous paid time off (PTO)
- Paid holidays
- Set schedule
- Medical and prescription plans
- Basic and enhanced dental and vision plans
- Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
- LifeWorks employee assistance program
- Company-funded HSA
- Short-term disability
- Pre-tax spending accounts (health care and dependent care FSA)
- Training provided in our world-class occupational medicine process management model*
- Medical experts panel (MEP)
- Concentra CME courses
- New hire learning program
- Occupational Health University
- Leadership development program
- Yearly CME stipend and CME time
- Tuition reimbursement
- Professional On-demand Learning Modules*
- Malpractice insurance*
- Unmatched opportunities for advancement locally and nationally*
- Traditional and Roth 401(k) with employer match*
- Competitive salary*
- Colleague referral bonus program*
- Colleague discount program*
- Life insurance/disability
- Pre-tax spending accounts
- Relocation assistance (when applicable)
- Incentive/RVU bonus
- Commuter benefits
- Identity theft services
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
This position is eligible to earn a base compensation rate in the state range of $_ to $_ hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veteran
