We are looking for a part-time Assistant Property Manager to provide as needed support to a growing property management company. Hours per week are expected to increase over-time. This position has potential for 40 hours per week in the future and discretionary bonuses based on performance. The position will be on a 1099 for the first 60 days.
PLEASE NOTE: You will be required to respond to communications within one hour during 9-5 EST if you are hired for this position. You will be required to have a computer and internet access to be hired for this role.
As an Assistant Property Manager, you will play a crucial role in assisting Ascend Property Management provide superior service to Owners and Residents. Your primary responsibilities will include conducting property setup procedures, move-in and move-out procedures, apartment showings, etc. This role requires excellent communication skills, exceptional time management, ability to follow procedures, and computer skills.
Work Schedule and Environment:
**You must have a strong ability to use software/applications on phone and computer.
-Flexible and Task Focused.
-You must be responsive during our workday. 9-5 EST.
-Estimated 5-10 hours per week currently.
-Company Email and Google Workspace provided
-Access provided to other company software
Responsibilities:
- Respond promptly and professionally to Resident and Owner requests.
- Complete assigned tasks and coordinate completion with the assigned Property Manager when necessary.
- Manage move-in/move-out processes, including inspections.
- Perform property setup processes to include lockbox installation and Make Ready Inspections.
- Take marketing photos of vacant properties and send them to the Leasing Agent.
- Document work completed in provided software in accordance with procedures.
- Enforce lease terms and handle resident relations issues courteously and efficiently.
Expectations for Superior Service and Responsiveness:
- Respond to all Team Member, Vendor, Resident, and Owner requests, calls, or emails, within 24 business hours.
- You must be responsive during our workday. 9-5 EST.
- Respond to internal chat messages within 1 hour.
- Respond to email on the same business day.
- Inform supervisor if you will be on vacation or unavailable.
- Assigned Tasks in our software must be kept up to date and completed on time.
- Provide exceptional customer service to Owners and Residents, both in person and over the phone.
- Uphold our commitment to Resident satisfaction by providing a friendly and professional demeanor.
- Maintain a clean and professional appearance while working in Resident properties or meeting with Owners.
- Exhibit a strong work ethic and a commitment to teamwork.
Job Types: Part-time, Contract
Pay: $25.00 - $30.00 per hour
Expected hours: 5 – 15 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Referral program
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: Hybrid remote in South Portland, ME 04106
