Location: Gardiner, Maine 04345,None,None
Department of Professional & Financial Regulation (and Boards)
Job Class Code: 0356
Grade: 25/Professional & Technical
Salary: $54,412.80-$76,315.20/Annually
Location: Gardiner
Opening Date: December 13, 2024
Closing Date: January 3, 2025
This is professional services work involving advanced technical examination, evaluation, and analysis of highly complex insurance contracts, claims, or issues. Responsibilities include reviewing Company filings for compliance with statutes and rules; performing in-depth complaint investigations; preparing reports, technical documents and consumer guidelines; serving as a technical resource to senior bureau management on policy and/or regulatory issues; and communicating with industry stakeholders and agents. Work is performed under limited supervision.
Primary responsibilities include:
- Reviews, analyzes, and evaluates rate, rule, and form filings to ensure they are compliant and appropriate with Maine statutes and regulations.
- Investigates and handles consumer complaints against insurance entities.
- Serves as an information resource to assist insurance practitioners and consumers.
- Analyzes and presents data to assist management, staff, and the public.
- Represents the Bureau at meetings, seminars, conferences, and public outreach events.
- Provides technical information and advice to Bureau personnel, insurance company representatives, the general public, and other concerned parties on matters related to property and casualty insurance to provide information concerning regulatory requirements.
- Interprets controversial policy and regulatory issues regarding property and casualty insurance to assist superiors in decision making.
- Gathers and analyzes information and data to deny, approve, or modify filings; and to determine appropriate investigation activities and actions.
- Represents the Bureau and provides technical information to legislative committees to provide requested information and the Bureau's views.
Skills or knowledge required:
- Knowledge of applicable laws, rules, regulations, policies, procedures, terminology, and core operations.
- Knowledge of insurance contract principles, practices, administration, benefits, and exclusion provisions.
- Knowledge of insurance markets, and trends.
- Knowledge of the Administrative Procedures Act.
- Knowledge of modern investigation methods and interview techniques.
- Knowledge of computer software including Word, Excel and Access.
- Ability to act as lead worker, and provide technical advice to others.
- Ability to analyze and assess the propriety of property and casualty contracts, rules, underwriting guidelines and rates.
- Ability to determine training needs of others, and to prepare and present instructional materials.
- Ability to speak before groups and organizations concerning insurance matters.
- Ability to assess situations and facts, reach logical conclusions, and make sound decisions.
- Ability to write clearly and communicate effectively.
Minimum qualifications:
An eight (8) year combination of training and experience composed of a Bachelors Degree and four (4) years professional level experience in the insurance industry. Equivalent work experience may be substituted for education on a year-for-year basis.
Preference will be given to those applicants:
Experience working with insurance contracts; claims adjusting; underwriting; agency; legal or paralegal; or related area. Specific experience in Property and Casualty insurance is preferred, but not required.
Contact information:
Questions about this position should be directed to Shari Gregory, shari.l.gregory@maine.gov (207)624-8421
Application Instructions:
Interested applicants need to apply online by selecting the "Apply for this opening" button along with uploading a cover letter, current resume, and copies of any transcripts or certifications you wish to have considered while evaluating your application. In order for us to properly determine if you meet the minimum qualifications for any posting, you must be sure your resume includes month and year for any experience listed along with the duties and responsibilities associated with each particular time period. Any experience that was not full-time employment should be identified as such.
If you require a paper application, please download and print one here https://www.maine.gov/bhr/state-jobs/application-process or contact our office at 207-623-6700. Paper applications for this posting should be submitted along with cover letter and resume before the closing date to Security & Employment Service Center, 45 Commerce Drive, Augusta, ME 04330 or faxed to 207-287-2018. Be sure title of the job you are applying for is included. Applications cannot be accepted after the posting closing date.
Benefits of working for the State of Maine:
No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:
- Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
- Health Insurance Coverage – The State of Maine pays 85%-95% of employee-only premiums ($11,196.96 - $12,514.32 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
- Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($387.92 annual value).
- Retirement Plan – The State contributes the equivalent of 13.29% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS) for MSEA, or 18.09% for Confidential employees.
State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.
Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.
There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.
As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.
If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.
Thinking about applying?
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