*TEKsystems* is hiring a *Helpdesk Support Specialist* to assist a client located in the *Westbrook, Maine*. This position would take place ON SITE.
* *
*This position is a terrific opportunity to get your foot in the door and has upward career mobility. Also, this position would look to interview and start right away.*
*Qualifications*
-Computer aptitude required
-Ability to diagnose and troubleshoot software and hardware problems
-Excellent customer service and interpersonal skills; good telephone etiquette
-Ability to attain established customer service standards
-Excellent organizational and time management skills
-Strong verbal and written communication skills
-Demonstrated problem-solving skills
*Job Description*
-Answer incoming calls to Help Desk, providing telephone support to Employees for computer systems or applications problems, personal computer, device or other related issues.
-Troubleshoot problems and provide immediate resolution, or perform additional research as needed to resolve issues.
-Perform root cause analysis and develop checklists for typical problems.
-Recommend procedures and control for problem prevention.
-Set clear and reasonable expectations as to resolution and time frame.
-Escalate problems to others as needed.
-Document issues and resolution on tracking system.
*Hours*
8:00am- 4:00pm Monday- Friday
*Pay*
$21.25/hr.
* *
*If interested, please apply with your most up to date resume and a recruiter will contact you as soon as possible.*
*Job Type & Location*This is a Contract position based out of Westbrook, ME.
*Pay and Benefits*The pay range for this position is $21.25 - $21.25/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Westbrook,ME.
*Application Deadline*This position is anticipated to close on Apr 10, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
