Office Manager – Falmouth Pediatric Dentistry
Location: Falmouth Pediatric Dentistry, Falmouth, ME
Employment Type: Full-Time
Schedule: Monday – Wednesday 7:00-4:30, Thursday 7:00-3:30
About Us
Welcome to Falmouth Pediatric Dentistry! Great Smiles Start Here!
Come join our amazing TEAM!
At Falmouth Pediatric Dentistry, we specialize in providing compassionate, high-quality dental care for children in a warm, welcoming environment. Our team is passionate about creating positive dental experiences that help build lifelong healthy habits. We're currently seeking an experienced and enthusiastic Office Manager to lead our front office operations and support our growing practice
Position Summary
The Office Manager is responsible for overseeing daily administrative operations, ensuring a smooth and efficient patient experience, and supporting a collaborative and friendly work environment. The ideal candidate is organized, proactive, compassionate, and skilled at managing both people and processes.
Key Responsibilities
- Oversee daily front office operations, including scheduling, patient communication, and check-in/check-out procedures.
- Lead, train, and support administrative team members.
- Manage insurance verification, claims processing, and patient billing.
- Maintain accurate patient records and ensure compliance with HIPAA and other regulations.
- Monitor office performance metrics, workflows, and productivity.
- Collaborate with clinical staff to ensure seamless communication and patient flow.
- Handle conflict resolution, team scheduling, and performance reviews.
- Manage office inventory, vendor relationships, and equipment servicing.
- Support marketing initiatives, recall systems, and community outreach efforts.
- Provide outstanding customer service to children and families.
Qualifications
- Prior management or supervisory experience in a dental or medical office required; pediatric or orthodontic experience preferred.
- Strong knowledge of dental insurance, billing, and dental terminology.
- Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental).
- Excellent communication, leadership, and organizational skills.
- Ability to multitask in a fast-paced, kid-friendly environment.
- High level of professionalism, empathy, and problem-solving ability.
Benefits
- Competitive salary based on experience
- Paid time off and holidays
- Health benefits
- Retirement plan
- Opportunities for professional development
- A fun, supportive team environment
How to Apply
Please send your resume and a brief cover letter to drjw@falmouthpediatricdentistry.com with the subject line “Office Manager Application – Falmouth Pediatric Dentistry”.
Job Type: Full-time
Pay: $30.00 - $40.00 per hour
Expected hours: 35 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
Work Location: In person
